Legal & Data Protection
Privacy Policy
At DELUZN, we respect your privacy and are committed to safeguarding your personal data. Last updated: July 2026.
Encrypted Payments
Transactions are processed via 256-bit SSL encryption. We never store card or payment pin numbers.
No Data Selling
We do not sell, rent, or exchange your personal information with third-party advertisers.
Full User Control
Manage your address book, view order history, or request account data deletion anytime.
1. Information We Collect
When you visit or purchase from DELUZN, we collect relevant information to fulfill your orders:
- Account & Contact Info: Name, email address, phone number, and delivery shipping address.
- Order History: Products purchased, size selections, payment methods, and tracking info.
- Device & Usage Data: IP address, browser type, device identifiers, and site interaction cookies.
2. How We Use Your Information
Your information is used strictly for legitimate business operations:
- To process and fulfill your order dispatches, including shipping notifications.
- To manage your account, wishlist, and bag history.
- To provide customer support and process return claims.
- To send newsletter drops and exclusive offers (only if subscribed).
- To prevent fraudulent transactions and maintain site security.
3. Data Sharing & Third Parties
We share data only with essential operational partners:
- Logistics & Shipping: Delivery partners (Shiprocket, BlueDart, Delhivery) receive your address and phone number for shipping.
- Payment Gateways: Secured online payment processing (Razorpay, UPI) adhering to PCI-DSS security standards.
- Legal Compliance: If required by applicable Indian laws or legal process.
4. Cookies & Local Storage
DELUZN uses cookies to maintain your active shopping bag, remember your login session, and analyze store traffic. You can manage your preferences using our Cookie Consent Banner or browser settings.
5. Data Deletion & Contact
To request access to or deletion of your stored account data, please contact our support team at support@deluzn.com.